Your questions
What people ask us before trying it.
Which email inboxes can Triago sort?
Business Outlook 365, Hotmail, Outlook.com and Live, as well as Gmail. One person can connect as many inboxes as they want. A Vidéotron, Bell or iCloud inbox doesn't connect directly: have it forwarded to a Gmail or Outlook account, and Triago sorts it from there.
What happens if I go over my plan?
Your plan covers 1,200 actions a month: a sorted email, a draft, a follow-up or a question to Li-A. Nothing stops when you go over. The counter warns you at 80%, and you add a block when you click, starting at $20 a month for 250 actions. Never an automatic charge. Prices as of October 2026, full details at triago.dev/en/pricing.
How do I cancel during the free month?
You cancel in your account before the 30 days are up, and you pay nothing. Your card is requested at the start, but nothing is charged during the trial.
Who can see my emails?
We don't read your emails. Our team only accesses the excerpts the service needs, and that access is restricted. Your connection tokens are encrypted with a key kept outside the database. The content goes to the United States for sorting and drafting.
Does Triago work in English?
Yes. The website, sign-up, emails and Li-A follow your account's language, French or English. A few labels on screen are still in French.
What if it doesn't work for me?
You connected your inbox, you tried it, and it isn't working for you? Ask Li-A anytime, the AI agent built into Triago: she walks you through setting up your inbox, in English. And if you don't continue, you cancel before the end of the free month and pay nothing.